Clear expectations.
From planning to completion.

1. Your written project agreement

Every waterfront project has its own site conditions, design and scope. Your written proposal and signed agreement identify the work included, materials, price, payment schedule and project-specific responsibilities. Review them before authorizing work and ask us to clarify anything that is unclear.

This page provides general construction-project guidance. It does not change an existing agreement, add charges or waive rights under applicable law. A website inquiry does not itself authorize construction or reserve a start date.

Read the AquaLife Construction LLC client agreement for the full terms used for new agreements with this version.

2. Approvals and site access

Unless expressly agreed otherwise in writing, the customer is responsible for obtaining all permits, licenses and approvals required for the project, including lake or association approvals. The project agreement should address property boundaries and any required surveys or engineering. Work that requires approval must be planned around those requirements.

Please disclose known utilities, irrigation, drainage, easements, access restrictions and existing structures that may affect the work. Crew and equipment access, property protection and any restoration work should be addressed in the agreed scope. Keep children, pets and visitors outside active work areas.

3. Scope changes and concealed conditions

Changes to the layout, materials, dimensions or requested work may affect cost and timing. Contact us before directing additional work. Changes to scope, price or schedule should be documented and approved in writing before the changed work proceeds.

Waterfront work may uncover buried debris, unsuitable soils, submerged obstructions or deterioration in existing structures. When these affect the agreed work, the next steps and any proposed adjustment need to be discussed and documented. This policy is not advance authorization for unspecified extra charges.

4. Scheduling and weather

Timing depends on the written agreement and site conditions. Weather, water levels, safe equipment access, approvals and material availability can affect the sequence and timing of work.

Discuss any essential completion date before signing. If conditions affect the schedule, contact us to confirm the revised plan. A scheduling change does not automatically change the price or remove rights under the agreement or applicable law.

5. Deposits, materials and payments

Deposit amounts, progress payments and final-payment requirements are set out in your written agreement. Review what each payment covers and when it becomes due. Any late-payment or other charge must be supported by the agreement and applicable law; this page does not establish a new fee.

Custom fabrication and project-specific materials can create commitments before installation. The agreement should explain how those commitments are handled if the project changes or is cancelled. This website policy does not declare deposits automatically non-refundable.

6. Cancellations, postponements and refunds

If you need to cancel or postpone, notify us promptly in writing using the notice instructions in your agreement. Any statutory cancellation notice provides its own instructions and deadlines; follow those instructions when exercising that right.

Cancellation rights and amounts owed or refundable depend on applicable law and the signed agreement. Where legally permitted and provided for in the agreement, the accounting may include authorized work performed and documented project-specific commitments. Request an itemized explanation of proposed charges, credits or refunds. This page does not impose a universal cancellation penalty.

Some residential agreements have legally required cancellation rights and notices. Nothing here limits those rights or replaces a required notice or cancellation form.

7. Completion and project concerns

At completion, review the work against the agreed scope and bring questions or unfinished items to our attention. Document agreed follow-up work and retain your proposal, approved changes and related correspondence.

Report concerns with the project name or location, a description and photos when safe to obtain. Avoid using an area you believe is unsafe. Contact us to discuss an inspection and appropriate next steps.

8. Workmanship and ongoing care

Our client agreement provides a 2-year limited warranty on workmanship, excluding normal wear, storm damage, flooding and improper use. There is no warranty against ice damage. Dock repairs are performed as-is without warranty. Customer-supplied materials are not warranted; coverage on those installations is limited to labor. Manufacturer coverage for installed materials or equipment is separate and depends on the specific product and written warranty.

Waterfront structures need care and inspection suited to their design and conditions. Ask about maintenance, seasonal precautions and intended use. Storms, ice, fluctuating water levels, impacts, overloading and later alterations can affect a structure. Coverage for a particular concern depends on its cause, the applicable warranty and the law.

9. Project photography

Under the accepted client agreement, the customer grants AquaLife Construction the right to photograph and/or video the project site before, during and after completion for marketing, training and portfolio purposes. Sending an inquiry alone does not grant this permission. This website update does not change previously signed agreements.

10. Contact us about your project

Include your name and project location or job number, if available, so we can locate the relevant records. Describe your question, requested change or concern.

emailus@aqualifeconstruction.com
330-622-1429